Phase 3  & 4 Reopening



Dear Loyal Roosters  Patrons, Friends, and Family:

We would like to thank everyone for their support as we made an overnight transition from a very successful dine-in restaurant to a curbside pick-up to-go, delivery,  business. It certainly has been a challenging few months. With that said, we cannot put into words how excited we are to reopen with outdoor tables. We are a social species and the physical / mental health benefits of face to face human interaction are well documented.

As Americans transition from “Stay at Home” to “Safer at Home” to “Protect our Neighbors,” we will also need to transition our processes as we try to get back to normal. Our goal is to remain relevant to the community years to come. In light of that, we will begin offering outdoor tables for eating starting at 11 am on Friday, May 29th, then Saturday and Sunday starting at 9:00 am until 5. Breakfast will only be served on Saturdays and Sundays  9-2 (for Now ) . 


Below we have highlighted a few of our new practices: There are many more practices going on for all of our safety.

Sanitation

Increased frequency of sanitizing flat surfaces, bathrooms, and high touch point areas.
Hand sanitizer available at multiple locations for guests and team members.
Strict and documented opening/closing cleaning procedures

Safety

6′ spacing between tables
Limited patrons to 6 per table
PPE worn by all  team members as required by state and local authorities.
Reserved Seating’s Mostly Policy: We encourage reserved seating’s of any party sizes 2 to 4 people maximum by State guidelines 
Please see Outdoor Host/server  in order to promote proper distancing and no waiting inside the restaurants

Operations

We temporary will not be offering ALL YOU CAN EAT  FISH FRY ON Wed/Fri.  We will still offer it as a dinner on the menu.




A friendly policy on table times limiting to 1 hour or more depending on the group size and times in order to allow for proper sanitation between seating’s and to keep on the reserved seating’s on schedule with our limited table availability.
Adding  outdoor seating on the west sidewalk.

In the long term, we hope to get back to the “old normal” supplemented with best practices that we have learned in regard to sanitation and safety. This would include:

Normal table spacing
Full bar service
Full menus
LOTS OF HAPPY CUSTOMERS

In the meantime, we ask for a little more of your patience while we create, yet another, model for our business. All we want is to be able to provide the hospitality you deserve while following the guidelines set forth by the authorities for the safety of our staff and patrons.

We certainly look forward to seeing you all…

Your Rooster Family …
COVID REOPENING POLICIES

 

Table & Reservation Policy

When reservations are full there will be table maximum time limits which will always be shared with you by our host, when you call to schedule your reservation with us. Please help us keep our commitments to all our patrons by honoring our agreed-upon time frames.
Face coverings must be worn upon arrival and any time you are away from your table.

Cancellation Policy

We will call all parties the day of to confirm their reservation, if you need to
cancel your reservation, please call and leave a message and we will refill your spot. All tables
will be held for 10 minutes past reservation time, if you have not arrived at this time they will
be released to be seated.

Rain Policy

On the chance that it might rain or is raining we will call you to inform
you that our patio is closed/closing for the evening. This is a day by day situation that we will
be constantly monitoring. Thank you in advance for your patience. If in the case of a cancelled
reservation, you will need to call again and reschedule for a different day.

Bathroom Policy

In the case of a customer needing to use our restroom. You will be
required (state and local guidelines) to answer a short questionnaire, followed by a
temperature check. After that, you will be required to wear a mask while in the building . 1 person max
allowed in bathroom at once.